Privacy policy

Last updated: 23/02/2026

This Privacy Policy explains how ADF Test Prep (we, us, our) collects, uses, stores and discloses personal information through adftestprep.com and related services.

This policy is intended to align with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable. It also reflects that we are an independent preparation service and not endorsed by, affiliated with, or connected to the Australian Defence Force.

Information we collect

Information you provide

  • Name

  • Email address

  • Account/login details

  • Purchase records and subscription/access status

  • Messages you send us (support, enquiries, feedback)

  • Any information you choose to submit through forms on the site

Information collected automatically

  • IP address and device information

  • Browser type, pages visited, time on page, referring URLs

  • General location data inferred from IP address

  • Cookies and similar tracking technologies

How we use your information

We use personal information to

  • Provide access to digital products and services you purchase

  • Create and manage user accounts and logins

  • Process payments and send receipts or confirmations

  • Provide customer support and respond to enquiries

  • Improve the website, content and product performance

  • Send service messages related to your account or purchase

  • Send marketing messages where you have opted in, and you can opt out at any time

  • Detect and prevent fraud, misuse and security incidents

  • Comply with legal obligations

Payments and third-party service providers

We use third-party services to operate the website and deliver products. These providers may process personal information only to the extent required to provide their services.

Common examples include

  • Website hosting and content management platform (for example, Squarespace)

  • Payment processor (for example, Stripe)

  • Course/quiz delivery platform (for example, FlexiQuiz)

  • Email delivery tools

  • Analytics tools

We do not sell your personal information.

Disclosure of personal information

We may disclose personal information

  • To third-party providers used to run the site and deliver services

  • Where required or authorised by law

  • To protect our rights, property, safety, and the rights, property and safety of users

  • As part of a business restructure, merger or sale, where permitted by law

Cookies and analytics

We use cookies and similar technologies to keep the site functioning, remember preferences, and measure usage. You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

Data security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure. We retain information only as long as needed for the purposes above, unless a longer retention period is required by law.

Access and correction

You can request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, incomplete or misleading.

Overseas processing

Some service providers may store or process data outside Australia. By using the site, you consent to cross-border processing where necessary to deliver services.

Links to other websites

The site may link to third-party websites. We are not responsible for the privacy practices of third-party sites.

Children

The site is intended for people aged 13+ or those who have permission from a parent or guardian. If you believe a child has provided personal information without appropriate permission, contact us to request deletion.

Changes to this policy

We may update this Privacy Policy from time to time by posting the new version on the site.